F&I (Finance & Insurance) Assistant - Northcliff

Our client, a reputable motor dealership based in Northcliff, is seeking a professional and well-organized F&I (Finance & Insurance) Assistant to join their team. The successful candidate will support the Finance & Insurance department with administrative duties, customer liaison and the processing of vehicle finance applications. This role requires someone who is detail-oriented, able to work with various financial institutions and who can interact with customers in a professional and courteous manner. F&I certification is not required, but experience in dealership administration or finance assistance will be beneficial. Minimum Requirements: • Fully proficient in English (spoken and written) • No criminal record • Previous experience in a dealership or finance administrative environment will be advantageous • Strong communication and interpersonal skills • Ability to work accurately under pressure • Computer literate and administratively strong • Professional and well-presented with good customer service skills • Willingness to learn and grow within the F&I environment Key Duties and Responsibilities: • Assist the Finance & Insurance Manager with daily administrative tasks • Process and submit vehicle finance applications to various banks • Liaise with different financial institutions regarding application statuses • Obtain settlement letters from banks and financial institutions • Ensure all finance documentation is completed accurately and filed correctly • Assist with preparing deal files and ensuring compliance requirements are met • Follow up on outstanding documentation from customers and banks • Communicate with customers in a professional and courteous manner regarding finance processes • Maintain accurate records of finance transactions and documentation • Support the F&I department in ensuring smooth and efficient deal processing. DOT Services Recruiter www.dotserv.co.za About About Us At DOT Group, we are more than just a recruitment agency — we are your strategic partner in building exceptional teams that drive business success. With an unwavering commitment to excellence, innovation, and personalised service, we simplify the complexities of rec...